Customer Service

WowWee pride themselves offering quality Customer Service. We will do our very best to make sure you are happy with your purchases. You can contact us by email 24/7 and we will reply to you asap. Our email address is

We never include receipts or paperwork with our gifts. We do not include Marketing Materials or Leaflets either unless requested. You receive email confirmation and invoice at time of purchase and a copy of this can be requested at any time. We understand that the gifts you order are special and just be presented and received in a Special Way.

Delivery within Ireland costs just 4.99 inc vat courier service door to door.
Shipping from Ireland to the UK just 10.50 inc vat euros courier door to door.
Shipping to Europe by An Post just 14.50 inc vat euros - no tracking available
Shipping outside Europe An Post just 18.50 inc vat euros (America, Australia, Canada etc) (airmail post no tracking)

Post outside Ireland does have a tracking number. We are not responsible for any lost orders, damaged items, or missing items when shipping by post.
We cannot be held responsible if a parcel has gone missing due to the postal address being filled in incorrectly or missing important information.

Shipping Times are different for each product and are clearly on the product when ordering.

Your will be provided with a full track and trace on courier parcels. If you have shipping questions we would love to help you so please email us at and we will get back to you asap.

You can contact us by phone 9.30 am to 5.00 pm Monday to Friday.


Our address is
Unit 2
Westgate Business Park

Co. Clare